Groupe Résidences des Bâtisseurs Case Study

The Résidences des Bâtisseurs has been developing and managing high-quality seniors’ residences in all regions of Quebec since 2003.

The Groupe Résidences des Bâtisseurs consists of: A network of 18 residences for independent seniors and retirees; Over 2,500 high-quality dwellings; Over 3,000 residents and 600 employees; 16 years of experience in the development and management of seniors’ residences

The Challenge

The Groupe Résidences des Bâtisseurs is an important player in the development and management of seniors’ residences in all regions of Quebec. The company was processing and approving 18,000 supplier invoices per year for its various units.

This work setup also involved many exchanges of documents by mail, huge time losses related to the handling and processing of supplier invoices as well as a lack of transparency. The company knew it had to optimize its supplier invoice process.

The main challenge involved decentralizing the process. Invoices were received in various residences and a traditional manual process was used to send the invoices from one end to the other of the 80 units.